bingoplus Privacy Policy — How We Handle Your Personal Information

When you register and use bingoplus, we collect the personal information necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, contact number, email address, and payment details used for deposits and withdrawals. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. Identity verification documents may be requested to confirm your eligibility as a player aged 21 and above. We do not collect more information than is reasonably needed for the purposes described in this policy. All data collected is stored securely and handled in accordance with applicable Philippine data protection laws.

The personal data we collect is used to create and manage your bingoplus account, process your deposits and withdrawals in Philippine pesos, and verify your identity as required by law. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Technical and session data helps us detect suspicious activity, prevent fraud, and ensure the integrity of our games and payment systems. We may also use aggregated, anonymised data to analyse platform performance and improve the overall player experience. Your personal information will not be sold to third parties or used for unsolicited marketing without your explicit consent. All processing activities are carried out on a lawful basis under applicable Philippine data protection legislation.

bingoplus does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements and only to the extent necessary to perform their services. In cases where we are legally required to do so — such as in response to a valid court order or regulatory request from a Philippine authority — we may disclose your information to the relevant body. Any third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable law. We will notify you of any material changes to how your data is shared, to the extent permitted by law. Your data is never shared with advertisers or data brokers.

bingoplus takes the security of your personal information seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to log out after every session, especially on shared or public devices. Payment data is handled through encrypted channels and is never stored in plain text on our servers. We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law and regulatory obligations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. If you suspect any unauthorised access to your account, please contact us immediately through the details available on our FAQ page.

As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask for your data to be deleted where there is no lawful reason for us to continue holding it. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please reach out to us through the contact information provided on our FAQ page, and we will respond within a reasonable timeframe in accordance with applicable law. We will never penalise you for exercising your data rights, and your account access will not be affected by making a legitimate request. If you believe your rights have not been respected, you have the right to lodge a complaint with the relevant Philippine data protection authority. We are committed to handling all such requests transparently and in good faith.

bingoplus uses cookies and similar technologies to keep your session active, remember your preferences, and help us understand how players interact with the platform. These technologies allow us to maintain the security of your login session and ensure the platform functions correctly across different devices and browsers. We do not use third-party advertising cookies or share tracking data with external marketing networks. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. You can manage non-essential cookies through your browser settings at any time, though doing so may affect certain features of the platform. By continuing to use bingoplus after being informed of our cookie practices, you consent to their use as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our platform operations, applicable Philippine laws, or regulatory requirements. When we make material changes, we will update the "Last updated" date at the top of this page so you can see when the policy was last revised. We encourage you to review this page periodically, particularly before making significant transactions or sharing additional personal information with us. Continued use of the bingoplus platform after any update is published constitutes your acceptance of the revised policy. If you have questions about any specific change or would like clarification on how your data is handled, please visit our FAQ page for guidance. We are committed to keeping this policy clear, accurate, and up to date for all players across the Philippines.